Avaya

JOIN AVAYA AT CALABRIO CUSTOMER CONNECT

Meet with an Avaya expert at Calabrio Customer Connect (C3) to learn how you can drive business through our latest innovations, without disrupting your operations! Join us along with hundreds of contact center peers, industry leaders, and CX experts for three days of inspiration, education, and connection in Las Vegas from September 15-18.

Meet with an Avaya Expert

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Navigate Your Workforce Engagement Journey: Accelerate Value with Minimal Disruption

Adding new functionality can involve difficult tradeoffs, but it doesn’t have to. Discover how to transform your contact center with Workforce Engagement Management (WEM) solutions tailored to your productivity and business continuity needs. Brian Baumgart, Distinguished Customer Engineer at Avaya, will demonstrate how to streamline your operations significantly while minimizing disruption, empowering your team, and enhancing customer experiences.


WHEN

Tuesday, September 17,
2:15-3:00 PM

WHERE

Room La Sirena 4, Green Valley Ranch Resort Spa & Casino

Booth demo stations focusing on:


Modernize the Desktop

Get a preview to agent desktop enhancements for manual pause and resume of recordings for Calabrio.

Agent Assist Technology

Improve CX with CRM Connector integration. Enable Agents with transcripts of previous customer interactions.

Rapid Response Tool

Offer chatbot services to your customers. Empower Agents with summary of chatbot interactions and suggested responses.

Selected Resources:


ARTICLE

Calabrio ONE Partnership with Avaya:

Read the Article

ARTICLE

Innovation Without Disruption

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ARTICLE

Avaya + Calabrio

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BLOG

Driving Contact Center Excellence:

The Enduring Partnership of Avaya and Calabrio

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Calabrio C3

Green Valley Ranch Resort Spa and Casino
2300 Paseo Verde Pkwy, Henderson, NV 89052