Education Focus


Welcome to Avaya Solutions Expo 2024, where educational institutions can explore cutting-edge communication technologies designed to enhance teaching, learning, and administrative efficiency.

Our thematic pods are curated to demonstrate how Avaya’s solutions can be integrated into educational environments:

Empowering People


Improve Agent Well-being: Support your administrative and faculty staff with tools that monitor emotional wellness to maintain productivity and foster a supportive educational environment.

Enabling Engagement

AI Case Automation: Automate routine administrative tasks such as enrollment and record updates to reduce errors and free up staff for higher-value activities.

Creating Connections

AXP On-Prem + Cloud: Integrate cloud capabilities with existing on-premises systems to enhance educational services without disrupting ongoing academic activities.

AI Authentication & Payment: Implement secure processes for student registrations and financial transactions, essential for protecting sensitive information.

Journey Orchestration & Workflow: Edify EX's single-screen interface for voice, chat, and video conferencing, along with features like transcription and translation, enables accessible, engaging communication and collaboration for enhanced learning.

Orchestrating Journeys

Real-time Coaching: Use AI to provide real-time assistance to faculty during lectures or student interactions, enhancing teaching effectiveness.

Social Media Engagement: Manage and monitor interactions on social media platforms to engage with students and the community effectively, promoting school events and programs.

Microsoft Copilot Integration: Analyze educational data and generate actionable insights to help educational administrators make informed decisions about curriculum and student services.

Capabilities
and Technologies

Avaya Experience Platform™: Demonstrates its adaptability and integration capabilities with education-specific technologies and systems.

Partner Integrations: Features strategic partnerships that enhance the communication ecosystem in education, including collaborations with Microsoft and Zoom.

Innovative Use Cases: Tailored solutions demonstrating Avaya's capability to address the complex communication needs of educational institutions.


Outcome
and Benefits

Enhanced Educational Efficiency: Streamline educational processes and administrative tasks using AI and advanced integrations to improve operational transparency and reduce costs.

Improved Student Engagement: Boost student satisfaction and engagement through enhanced communication tools and personalized learning experiences.

Driving Educational Innovation: Discover how Avaya's latest technologies can propel educational institutions forward, fostering innovation and enhancing the learning environment.

© 2024 Avaya LLC