Healthcare Focus
Welcome to Avaya Solutions Expo 2024, where healthcare professionals can discover cutting-edge communication technologies designed to streamline clinical workflows, enhance patient interactions, and improve overall care delivery.
Our thematic pods are curated to demonstrate how Avaya’s solutions can meet the unique demands of healthcare settings:
Empowering People
Improve Agent Well-being: Support your administrative and faculty staff with tools that monitor emotional wellness to maintain productivity and foster a supportive educational environment.
Enabling Engagement
AI Case Automation: Automate administrative tasks like patient information logging and appointment scheduling to free up staff for direct patient care.
Creating Connections
AXP On-Prem + Cloud: Integrate cloud-based technologies with existing on-premises systems to expand healthcare services without disrupting ongoing operations, crucial for maintaining patient care continuity.
AI Authentication & Payment: Implement secure and compliant processes for patient identity verification and billing, essential for protecting patient information and ensuring privacy.
Journey Orchestration & Workflow: Edify's HIPAA-compliant platform, coupled with AI-driven transcription and translation capabilities, enables secure, clear communication and collaboration among healthcare professionals and patients.
AI Authentication & Payment: Implement secure and compliant processes for patient identity verification and billing, essential for protecting patient information and ensuring privacy.
Journey Orchestration & Workflow: Edify's HIPAA-compliant platform, coupled with AI-driven transcription and translation capabilities, enables secure, clear communication and collaboration among healthcare professionals and patients.
Orchestrating Journeys
Real-time Coaching: Provide real-time AI coaching to healthcare staff during patient interactions to improve communication skills and patient satisfaction.
Social Media Engagement: Utilize social media platforms to engage with patients, providing health updates, information, and support, enhancing community health outreach.
Microsoft Copilot Integration: Use AI to analyze healthcare data and generate reports that help healthcare administrators make informed decisions about facility management and patient care.
Social Media Engagement: Utilize social media platforms to engage with patients, providing health updates, information, and support, enhancing community health outreach.
Microsoft Copilot Integration: Use AI to analyze healthcare data and generate reports that help healthcare administrators make informed decisions about facility management and patient care.
Capabilities
and Technologies
Avaya Experience Platform™: Demonstrates its capability to integrate seamlessly with healthcare-specific technologies and systems.
Partner Integrations: Featuring strategic partnerships that enhance healthcare communication ecosystems, including collaborations with Microsoft and Zoom.
Innovative Use Cases: Tailored solutions for healthcare, demonstrating Avaya's capability to address the complex needs of the sector from patient care to backend operations.
Partner Integrations: Featuring strategic partnerships that enhance healthcare communication ecosystems, including collaborations with Microsoft and Zoom.
Innovative Use Cases: Tailored solutions for healthcare, demonstrating Avaya's capability to address the complex needs of the sector from patient care to backend operations.
Outcome
and Benefits
Enhanced Clinical Efficiency: Streamline clinical processes using AI and advanced integrations to improve care delivery and reduce administrative burdens.
Improved Patient Satisfaction: Enhance patient experiences through better communication tools and personalized interactions.
Driving Healthcare Innovation: Learn how Avaya's latest technologies can propel healthcare facilities forward, fostering innovation and enhancing patient care.
Improved Patient Satisfaction: Enhance patient experiences through better communication tools and personalized interactions.
Driving Healthcare Innovation: Learn how Avaya's latest technologies can propel healthcare facilities forward, fostering innovation and enhancing patient care.