The CX Force Awards are designed to spotlight and celebrate the innovators, strategists, and pioneers dedicated to reshaping the world of customer experience. The CX Force awards recognize the individuals who create meaningful change and set the benchmark for exceptional experiences. In a world where creating impactful and meaningful experiences is essential, these awards aim to recognize the innovative efforts and accomplishments of those at the forefront of CX excellence.
To truly capture the essence and impact of the nominee's contributions to customer experience, we encourage you to provide detailed and specific information throughout the nomination form. Your insights into the nominee's innovative strategies, the challenges they've overcome, their use of Avaya solutions and technology, and the tangible impact of their work will not only strengthen your nomination but also help us understand the full breadth of their achievements.
Whether you're nominating yourself or someone else, this is your opportunity to highlight the remarkable efforts and successes in advancing the field of CX. Let's celebrate the transformative power of customer experience together by sharing the stories of those who are making a significant difference.
Thank you for your participation, and we look forward to learning about the incredible contributions within the CX community.
Nominator Information (if different from nominee)
Award Category
What are the key reasons for nominating this individual or team for the CX Force 2024 Awards? Highlight specific examples of significant contributions they made to customer experience. (300-word limit)
Describe any innovative ideas, strategies, or programs the nominee implemented to transform customer experience within their organization or industry. (500-word limit)
How has the nominee leveraged technology (specifically, if applicable, Avaya solutions) to enhance customer experience and achieve their objectives? Name the specific technology or solutions and their direct impact on CX. (500-word limit)
Please provide tangible examples of results or metrics that reflect the impact of the nominee's work on their organization, customers, and/or industry. (500-word limit)
How has the nominee demonstrated leadership values and vision in the realm of customer experience? Include examples of how they've inspired others, led a team, or contributed to the wider CX community. (300-word limit)
Describe any significant challenges the nominee faced while implementing their CX initiatives and how they overcame them. Alternatively, share any challenges that the business overcame thanks to the nominee’s CX initiatives and efforts. (300-word limit)
Share an inspiring personal story or a miscellaneous anecdote that reflects the nominee's passion and commitment to elevating those around them. Also share any known goals the nominee has for their team or organization’s future as it relates to CX and technological advancement. (500-word limit)
If applicable, detail any Corporate Social Responsibility (CSR) initiatives or efforts to drive positive social change through customer experience that the nominee has led or been involved in. (300-word limit)
Is there anything else you'd like to tell us about the nominee or their contributions to customer experience that hasn't been covered? This could include unique stories, additional accomplishments, personal anecdotes, links, or any other information that you feel would highlight the nominee's impact and achievements in the field of CX. (500-word limit)
By submitting this application or other collateral, written or video,(collectively the “Nomination Form”) through this web page you grant Avaya LLC, its subsidiaries, affiliates, successors and those acting with its authority (all of the foregoing parties collectively referred to as “Avaya”): a non-exclusive, perpetual, payment-free, residual-free, and royalty-free worldwide, all media license to use all or any portion of the Nomination Form, and also to use, publish, re-publish or reproduce all or any portion of the Nomination Form by any means or by any media Avaya sees fit for advertising, publicity, commercial or other business purposes related to the CX Force Awards. Further, you irrevocably waive any claims against Avaya relating to the use of the Nomination Form and promise not to bring any such claim or action in the future. Furthermore, you waive any right to inspect, modify, approve or disapprove the layout, presentation, media, or other aspect of the Nomination Form after submitting to Avaya and understand that the Nomination Form will be the property of Avaya.