FRAMELESS, MARBLE ARCH, LONDON

7th DECEMBER, 2023

THE PATH TO BETTER CUSTOMER EXPERIENCES IS HERE


An innovative and exciting day showcasing how businesses, much like yours, can confidently forge their innovative paths, driven by the power of AI, to craft unparalleled customer and employee experiences.


We are excited to take this JOURNEY with you.

Speakers

Alan Masarek

Chief Executive Officer

Nidal Abou-Ltaif

SVP, Global Head of Sales

Ali Hastings

Head of UKI Channel

Omar Javaid

SVP, Chief Product Officer

Steve Joyner

VP of UKI

Marylou Maco

Chief Revenue and Customer Experience Officer

Susan Terry

GVP, Portfolio Maximization, Avaya

Alexander. G. Michael

VP, ICT Advisory Frost & Sullivan

Josh Mueller

Chief Marketing Officer and General Manager at Avaya

Nigel Mansfield

Contact Centre Program Director and Vendor Management Office Head

Jim McAllister

Head of IT, Kura

Resources