7th DECEMBER, 2023


Join us for JOURNEYS - London.

Avaya is helping lead the customer experience revolution. JOURNEYS is the event where you’ll discover how to engage with customers and employees in more powerful ways through AI and automation. Join us and see first-hand how Avaya helps transform customer experiences by giving you the freedom to choose your path and pace to innovation. This is where it starts.

Register Here:

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An Enriching Experience, Free to Attend

Choose Your Journey

Discover how Avaya helps you transform the customer experience, with the freedom to choose your path and pace toward innovation. Explore solutions that deliver growth, speed, and agility and lead to better business outcomes.

Hear from Avaya Leaders

Learn about the latest innovations from Avaya product teams and participate in hands-on demos. Gain insights from Avaya experts to understand the new features and capabilities we’re bringing to our products and services.

Network with Your Peers

Meet Avaya customers and partners from all over the UK and share best practices on delivering exceptional customer and employee experiences. Make new connections that open your eyes to new opportunities.


Alan Masarek

Chief Executive Officer, Avaya

Nidal Abou-Ltaif

SVP, Global Head of Sales, Avaya

Ali Hastings

Head of UKI Channel, Avaya

Omar Javaid

SVP, Chief Product Officer, Avaya

Steve Joyner

VP of UKI, Avaya

Marylou Maco

Chief Revenue and Customer Experience Officer, Avaya

Susan Terry

GVP, Portfolio Maximization, Avaya

Alexander. G. Michael

VP, ICT Advisory, Frost & Sullivan

Josh Mueller

Chief Marketing Officer and General Manager at Avaya

Nigel Mansfield

Contact Centre Program Director and Vendor Management Office Head, Bayview

Jim McAllister

Head of IT, Kura


It makes sense that our focus on the customer experience starts with your experience. Get ready to be amazed, inspired, and entertained! We’ve selected Frameless in Marble Arch, London to host our first-ever JOURNEYS event. Never been? Great. Let us treat you to a multi-sensory, one-day experience that you’ll never forget.

Location of JOURNEYS with Avaya:

Frameless, 6 Marble Arch, London W1H 7AP

Frameless is situated in the very heart of London’s West End cultural district. Housed within the newly developed Marble Arch Place, it’s located at the meeting point of Oxford Street, Mayfair and Hyde Park.

This is the what3words address for Frameless:

Tube: Marble Arch (1 min walk), Bond Street (8 mins walk), Edgware Road (12 mins walk), Marylebone (15 mins walk)
National Rail: Victoria (15 mins by bus), Paddington (10 mins by bus or tube), Marylebone (15 mins by bus or tube), Waterloo (16 mins by tube)
Bus: Marble Arch, serviced by the following buses: 2, 6, 7, 13, 23, 36, 74, 94, 98, 137