On-Demand Webinar - Bots + Humans in the Contact Center:
AI for Your Agents

Blending bots and humans is no longer optional—it’s the key to scaling service, boosting satisfaction, and staying competitive in today’s experience-driven economy.

AI-powered bots aren’t the future—they’re already transforming contact centers like yours. In this on-demand session, learn how bots and agents can work together to deliver faster, smarter service—without disrupting your current operations.

Watch to learn how to:

Reduce call duration and improve customer retention
Free up agents to focus on high-value interactions
Improve analysis of agent performance and contact center operations

Watch our on-demand webinar now

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Speakers

Radu Cristea

Product Manager
Avaya

Daniel Ziv

GVP
Verint

Josh Feast

General Manager for Copilot Bots
Verint