On-Demand Webinar

Avaya & Verint: Evolving your WEM investment in the age of AI

Learn how to confidently bridge the gap between your trusted WEM solutions and an intelligent, AI-orchestrated workforce.

You shouldn't have to risk your existing Workforce Engagement Management (WEM) investments just to embrace AI.

In this on-demand session, Avaya and Verint show you how to innovate safely. Discover how our "better together" strategy ensures your current WEM solutions act as the essential foundation for an AI-driven future.

Watch now and discover how to:

Uncover the "unknown unknowns": Identify the hidden trends impacting your efficiency and customer satisfaction.
Gain a 360-degree view: Seamlessly combine Avaya's operational data with Verint's qualitative agent data.
Achieve comprehensive quality monitoring: Ensure consistency across interactions and easily identify targeted coaching opportunities.

Bring structure to your AI strategy and ensure your trusted systems continue to drive success.

Watch the on-demand session now

Fields marked with * are required.

First Name*

Last Name*

Business Email*

Business Phone

Job Title*

Company*

Country/Region*

State or Province*

Yes, I also agree to receive marketing emails from Avaya.

By submitting this form, I agree to my information being processed in the Avaya database for the above mentioned purpose. See our Privacy Statement for more details, or manage your Email Preferences at any time.

Speakers

Brian Baumgart

Distinguished Engineer
Avaya

Reza Kamran

Sr Manager, Product Marketing
Avaya

Daniel Ziv

Global Vice President – AI and CX Analytics Product and GTM Strategy
Verint