AVAYA AT GITEX GLOBAL 2023
GITEX Global once again brought together the brightest minds shaping the future of tech. We were thrilled to showcase how businesses can choose their own innovative paths, powered by AI, to craft new and extraordinary customer and employee experiences.
See our highlights from the week of GITEX below.
October 19, 2023
Avaya, Summit Technology Awarded Contract for Magdi Yacoub Global Heart Centre in CairoRead More
October 18, 2023
Dubai’s Department of Economy and Tourism Partners with Avaya to Build AI-Powered Engagement PlatformRead More
October 17, 2023
Avaya technology solutions support Saudi Civil Affairs (Arabic-only)Read More
October 17, 2023
Avaya Cloud Solutions Help Motul Deliver Effortless ExperiencesRead More
October 16, 2023
Avaya Demonstrates Future of Customer Experience Powered by Generative AIRead More
October 12, 2023
Strength of Avaya’s Strategic Technology Alliances on Full Display at GITEX GlobalRead More
September 19, 2023
Avaya to Demonstrate Transformative AI Capabilities on Operations and Experiences at GITEX Global 2023Read More
INTERVIEWS AT GITEX
The Future of Experience, Powered by Generative AI
Discover how generative AI can sit at the heart of customer experience transformation, touching everything from agent experience to customer satisfaction to operations.
Build on top of what you already have with Hybrid AI solutions that use a combination of traditional chatbots and generative AI tools. Enable seamless handover between bots – and then onto the agent – and contain generative AI “hallucinations”.
Next-generation EX powered by AI
Go beyond knowledge management with advanced AI tools that help monitor and aid agent wellness, ensuring they stay in the best possible form to meet customer expectations.
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