Dallas, Texas
May 20, 2025
Thank you to all of our customers and partners who spent the day with us exploring new thinking, new technology, and new possibilities for CX and EX. We’re excited to have you along on the journey to what’s next!
Delivering a first-class experience to our customers at a state-of-the-art venue , The Star in Frisco, TX.
Insightful sessions, inspired discussions. Here’s what’s in store for you to see, hear, and do.
Intelligent orchestration is the key to unifying customer, agent, and administrative experiences and breaking down silos for a more connected enterprise. Learn how AI can power unlimited possibilities with workflows and see how it all comes to life in a real-time demo! Plus, get a sneak peek at how Avaya Infinity™ has evolved to meet the growing needs of enterprises and why you should be thinking about all of this today.
Stellar customer experiences are impossible without stellar employee experiences — and that means giving your teams the tools to connect, collaborate, and perform at their best. Explore why employee experience matters now more than ever. Avaya and RingCentral are bringing communication and collaboration excellence to your workforce, so they stay engaged and drive real business outcomes.
AI-powered bots aren’t the future — they’re ready now to amp up your contact center. Learn how Verint bots and Avaya work together to create better self-service and live interactions. Discover how you can deploy bots today to handle routine tasks, free up agents for high-value conversations, and deliver faster, smarter service.
Our panel, consisting of Avaya leaders and key partners, will deliver the how and the why for driving operational efficiency. The focus of our discussion will be on the intelligent orchestration of the customer journey, from AI integration to unified data to hyper personalization.
We welcome our partners to join us in recognizing the powerful community we’ve built — one that provides innovation and ingenuity that complements Avaya solutions. Learn more about how we’re providing greater partner value through Avaya Infinity™ and helping strengthen customer relationships.
Journeys is the must-attend event for Avaya customers and partners in the region. As a leader in customer experience solutions, we serve the top organizations across industries and bring together many perspectives under one tent. From CX leaders to IT decision makers, these are new connections that create new opportunities for you.
Chief Technology Officer, Avaya
Senior Vice President, Sales, Avaya
Senior Director, Product Management, Avaya
Sr. Director, Product Marketing, Avaya
Vice President, Channel, Avaya
VP, Content Marketing, Verint
SVP, Global Technical Solutions & Innovation,
RingCentral
For session replays, please contact: capesek@avaya.com