Toronto

November 12, 2025

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Come along on our journey to what’s next

Journeys with Avaya is coming to Toronto and you’re on the guest list. Don’t miss this half-day event designed to bring our bold vision for customer and employee experience to life. This exclusive invitation is your opportunity to hear directly from the minds shaping the future of enterprise communications.

Here’s what’s in store for you:

  • Get a front-row seat to the Avaya Vision & Strategy keynote presented by members of our executive team
  • Take a deep dive into the Avaya Infinity™ platform and real-world applications of AI in UC and CC
  • Have candid conversations with strategic alliance partners
  • Enjoy a networking reception hosted among interactive exhibits, paired with great food and drinks
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Wednesday, November 12th , 2025

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12:00 - 7:30 PM

This is what it takes to be a game changer

We chose the Hockey Hall of Fame as the event setting to deliver a one-of-a-kind experience. We’ve set aside time for you to check out the immersive, AI-powered exhibits, network with industry peers, and meet with Avaya’s executive leadership team — including our CEO, CMO, and SVP & GM of Avaya Software. Whether you're charting the next step in your digital transformation or looking for practical ways to elevate performance with AI, this event is designed for you.

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Agenda

Insightful sessions, inspired discussions. Here’s what you’ll see, hear, and do.

  • Avaya Vision & Strategy

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    Kick off the day with a powerful keynote from Avaya executives, Patrick Dennis, CEO, and Pete Lavache, CMO, as they share their vision for the future of customer experience and the evolving role of AI in enterprise transformation. Gain first-hand insight into Avaya’s strategic direction, innovation priorities, and what it means for your business.

  • Key Alliances Spotlight

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    Join leaders from various alliances as they share how our strategic partnerships are bringing greater value to customers through deep integration with the Avaya Infinity™ platform. In this session, we'll explore how joint innovation is driving Al-powered advancements in Contact Centre technologies - helping organizations achieve new levels of agility, automation, and scale.

  • Networking Reception with Interactive Experiences

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    Wrap the day with a unique and engaging networking reception set throughout the Hockey Hall of Fame’s interactive exhibits. Enjoy great food, drinks, and vibrant conversations in a one-of-a-kind setting that blends innovation and entertainment — it’s an experience you won’t want to miss.

  • Experience Orchestration and AI: Why They Matter

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    Intelligent orchestration is the key to unifying customer, agent, and administrative experiences and breaking down silos for a more connected enterprise. Learn how AI can power unlimited possibilities with workflows and see how it all comes to life in a real-time demo! Plus, get a sneak peek at how Avaya Infinity™ has evolved to meet the growing needs of enterprises and why you should be thinking about all of this today.

  • From Hype to Reality:
    Customers Share Their AI Journey

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    Discover how Avaya clients are turning AI from buzzword to business value. This panel explores real-world implementations of AI, showcasing how it’s transforming customer interactions, boosting efficiency, and personalizing experiences. Hear firsthand insights into the challenges and successes of making AI operational.

Speakers

Patrick Dennis

Patrick Dennis

Chief Executive Officer, Avaya

Patrick Dennis

Sherri Moyen

Chief Financial Officer, Avaya

Pete Lavache

Pete Lavache

Chief Marketing Officer, Avaya

Tony Lama

Tony Lama

SVP and General Manager of Software, Avaya

Pete-brant

Pete Brant

Senior Vice President, Sales, Americas, Avaya

Mike-Apigian

Mike Apigian

Sr. Director, Product Marketing, Avaya

Register

We are thrilled by the overwhelming response to the upcoming Avaya Journeys Event in Toronto. Your support means a great deal to us.

Given the event's focus on our valued customers and the limited venue capacity, we are now on a waiting list. Please reach out to Camila Pesek, Field Marketing at capesek@avaya.com with your contact information to get added to the waiting list, and we will be in touch if a spot opens up.

Thank you.

For assistance, contact: capesek@avaya.com