Bangkok
5 August 2026
Journeys 2026: Focused conversations around AI innovation, CX modernization, and what’s next for enterprise communications
The AI race is reshaping enterprise CX, but true transformation shouldn't disrupt your core infrastructure. Journeys with Avaya is an exclusive, invite-only briefing for CX and IT executives looking to unlock innovation without the risk.This year, we spotlight Avaya Infinity®, our next-generation AI-powered CX platform. Infinity layers cutting-edge capabilities—from generative AI virtual agents to real-time context mapping—directly onto your trusted communications ecosystem. We will also showcase Avaya Nexus™, our newly modernized, security-first voice platform engineered to deliver zero-downtime reliability for your most mission-critical operations. Eliminate the cost and complexity of traditional cloud migration. Join us to see how we bridge heritage reliability with tomorrow’s digital capabilities.
5 August 2026
12:00 - 20:00
Sheraton Grande Sukhumvit Bangkok
3 Key Takeaways
Avaya Infinity® and Customer
Experience Innovation
Explore how Avaya Infinity helps organizations orchestrate data, systems, and AI to deliver more connected and contextual customer journeys.
Orchestrated Agentic AI
Discover how Model Context Protocol (MCP) seamlessly unifies advanced generative AI, automated virtual bots, and human experts by sharing complete, customer histories across all channels, in real time.
From Transactions to Connections
Learn how to transition from siloed, reactive customer service to highly personalized, context-rich experiences that actively drive customer loyalty and maximize long-term lifetime value.
Why Attend?
Join our executive leadership and alliance partners as we outline a roadmap for extending your technology investments while orchestrating a more connected customer journey.Reserve your spot today!
Register
Journeys with Avaya • 5 August 2026