Journeys 2026: Focused conversations around AI innovation, CX modernization, and what’s next for enterprise communications

Journeys with Avaya is an invite-only experience that features executive insights, peer discussions, and a closer look at our product portfolio and roadmap.
  • Explore the new capabilities of Avaya Infinity® — our next-generation AI-powered customer experience platform.
  • Learn about Avaya Nexus™ — the launch of our new UC platform built for mission-critical communications with the resiliency for always-on environments.

August 19, 2026

9:00am - 1:30pm ET

SPYSCAPE & SPYGAMES
928 8th Ave, New York, NY 10019

3 Key Takeaways

Avaya Nexus™ and Critical
Communications Infrastructure

Learn how Avaya Nexus™ supports critical communications infrastructure with the resiliency, security, and data sovereignty organizations require in the most demanding environments.

Avaya Infinity® and Customer
Experience Innovation

Explore how Avaya Infinity® helps organizations orchestrate data, systems, and AI to deliver more connected and contextual customer journeys.

AI Innovation and CX
Modernization Strategies

Hear how organizations are approaching modernization and transformation while preparing for the next evolution of communications technology.

Why Attend?

Join our executive leadership and alliance partners as we outline a roadmap for extending your technology investments while orchestrating a more connected customer journey.
Reserve your spot today!


Agenda

Insightful sessions, inspired discussions. Here’s what’s in store for you to see, hear, and do.
Wednesday, August 19, 2026


9:00am
Greetings + Welcome

Candace Sheitelman, Global Vice President, Marketing

+

9:35am
Executive Perspectives: Investing in the Next Era of AI and Mission-Critical Communications

Patrick Dennis, Chief Executive Officer

ML Maco, Chief Revenue and Customer Experience Officer

Pete Lavache, Chief Marketing Officer

+

10:00am
The Open CX Orchestration Platform for Connected Actions | Avaya Infinity

Tony Lama, SVP and General Manager of Avaya Software

10:45am
BREAK

+

11:05am
Mission-critical Voice for Regulated Environments | Meet Avaya Nexus

David Funck, Chief Technology Officer

+

11:50am
Customer Panel

Speakers

Patrick Dennis
Chief Executive Officer,
Avaya

ML Maco
Chief Revenue and Customer Experience Officer,
Avaya

Pete Lavache
Chief Marketing Officer,
Avaya

Candace Sheitelman
Global Vice President, Marketing, Avaya

David Funck
Chief Technology Officer,
Avaya

Tony Lama
SVP and General Manager of Avaya Software

Register

Journeys with Avaya • August 19, 2026 • 9:00am - 1:30pm ET

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