Journeys 2026: Focused conversations around AI innovation, CX modernization, and what’s next for enterprise communications

Journeys with Avaya is an invite-only experience that features executive insights, peer discussions, and a closer look at our product portfolio and roadmap.
  • Explore the new capabilities of Avaya Infinity® — our next-generation AI-powered customer experience platform.
  • Learn about Avaya Nexus™ — the launch of our new UC platform built for mission-critical communications with the resiliency for always-on environments.

November 12, 2026

11:30am - 4:00pm EST

Harbour 60 Toronto
60 Harbour St, Toronto, ON M5J 1B7, Canada

3 Key Takeaways

Avaya Nexus™ and Critical
Communications Infrastructure

Learn how Avaya Nexus™ supports critical communications infrastructure with the resiliency, security, and data sovereignty organizations require in the most demanding environments.

Avaya Infinity® and Customer
Experience Innovation

Explore how Avaya Infinity® helps organizations orchestrate data, systems, and AI to deliver more connected and contextual customer journeys.

AI Innovation and CX
Modernization Strategies

Hear how organizations are approaching modernization and transformation while preparing for the next evolution of communications technology.

Why Attend?

Join our executive leadership and alliance partners as we outline a roadmap for extending your technology investments while orchestrating a more connected customer journey.

Reserve your spot today!


Agenda

Insightful sessions, inspired discussions. Here’s what’s in store for you to see, hear, and do.
Thursday, November 12, 2026


11:30am
Lunch + Registration
12:00pm
Welcome

Candace Sheitelman, GVP Marketing

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12:10pm
Executive Perspectives: Investing in the Next Era of AI and Mission-Critical Communications

Moderator: Pete Lavache, CMO

Panelists: ML Maco, CRO and David Funck, CTO

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12:50pm
The Open CX Orchestration Platform for Connected Actions | Avaya Infinity

David Funck, CTO

1:30pm
Networking Break

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1:45pm
Mission-critical Voice for Regulated Environments | Meet Avaya Nexus

Darrell Butler, Sr. Director, Product Management

2:25pm
Customer Panel
3:00pm
Happy Hour & Innovation Showcase

Speakers

ML Maco
Chief Revenue and Customer Experience Officer, Avaya

Pete Lavache
Chief Marketing Officer,
Avaya

Candace Sheitelman
Global Vice President, Marketing, Avaya

Darrell Butler
Sr. Director, Product Management, Avaya

David Funck
Chief Technology Officer, Avaya

Register

Journeys with Avaya • November 12, 2026 • 11:30am - 4:00pm EST

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