Journeys 2026:
Public Sector Deep Dive

In the public sector, communication isn’t just a utility—it’s a lifeline. As government operations face increasing pressure to modernize without sacrificing security, Avaya remains the unwavering foundation for mission-critical reliability.

Avaya Nexus™—an evolution of Avaya Aura® built for "Always On," zero-downtime reliability:
  • Operational Flexibility: Designed for environments where cloud-only services cannot meet local regulatory or physical security requirements.
  • Mission Support: Sustains essential operations from E911 to command and control.
  • Controlled Modernization: Evolve your infrastructure while retaining the hardware, policies, and workflows your mission depends on.
Security is non-negotiable in the public sector. During this session, we will provide an exclusive status update on our path to IL4High certification, the gold standard for protecting sensitive government data. Finally, we will explore the future Avaya Infinity™ product strategy and roadmap defining the long-term vision for layering advanced orchestration and rich context over your secure infrastructure, allowing your agency to scale citizen engagement exactly when the mission demands it.

April 22, 2026

8:30 a.m. - 12 p.m. ET

Ronald Reagan Building and International Trade Center
1300 Pennsylvania Avenue NW, Washington, DC 20004

3 Key Takeaways

Discover why Avaya Aura is the essential foundation for our new Avaya Nexus™ platform, built for the highest levels of uptime in the most demanding environments.

Receive the latest updates on our path to IL4High certification, ensuring your agency meets the most stringent compliance requirements for sensitive data today.

Learn how the Avaya Infinity roadmap bridges your secure infrastructure with next-generation context and orchestration to transform citizen experiences.

Why Attend? Join our lead architects and public sector strategists as we outline a roadmap that respects your existing
investments while clearing the path for future-proof government operations. Secure your spot today!

Agenda

Insightful sessions, inspired discussions. Here’s what’s in store for you to see, hear, and do.
Wednesday, April 22, 2026


8:30 A.M.
Breakfast and Registration
9:00 A.M.
Welcome
Candace Sheitelman, Global Vice President, Marketing, Avaya
9:05 A.M.
Mission Ready: Fortifying Communications with Avaya
Patrick Dennis, CEO, Avaya
ML Maco, CRO and CXO, Avaya
Pete Lavache, CMO, Avaya
9:45 A.M.
Mission Critical Voice for Regulated Environments | Meet Avaya Nexus
David Funck, CTO, Avaya
10:15 A.M.
Break
10:30 A.M.
Serving the Public Sector: Cloud Solutions Delivered Securely, with High Flexibility, and Investment Protection
Jerry Dotson, VP Public Sector, Avaya
Craig Haskins, Managing Director Public Sector, Avaya
11:10 A.M.
Ensuring "Always-On" Connectivity for Public Sector
Alex Williams, Deputy CIO and CTO, New York City Public Schools
Mike Hanke, Section Chief, Telecommunications, U.S. Immigration and Customs Enforcement
11:40 A.M.
The Autonomous Advantage: Agentic AI for Public Sector Efficiency
Niel Rawool, Solutions Architect Public Sector, Avaya
12:00 P.M.
Networking Lunch

Speakers

Patrick Dennis
CEO, Avaya

ML Maco
CRO and CXO, Avaya

Pete Lavache
CMO, Avaya

Alex Williams
Deputy CIO and CTO, New York City Public Schools

Candace Sheitelman
Global Vice President, Marketing, Avaya

David Funck
CTO, Avaya

Jerry Dotson
VP Public Sector, Avaya

Craig Haskins
Managing Director Public Sector, Avaya

Niel Rawool
Solutions Architect Public Sector, Avaya

Register

Journeys with Avaya • April 22, 2026 • 8:30am - 12pm ET

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